SmartCo CRM
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Pricing

Published prices, so you can judge fit before we speak.

There are two ways to work with us. Start on a monthly plan that is ready in weeks, or have a system built around exactly how you work for a fixed price. Either way, you know the cost before anything starts.

  • 10 users included
  • Optional managed onboarding, £499
  • Managed updates
  • Technical support included
  • Guidance that scales with your team
  • Prices exclude VAT
Monthly plansFrom £299 a monthReady-made CRM set up for your sector. 10 users included. Bespoke builds£5k to £35k+Fixed price, live in 4 to 12 weeks. Support from £150 a month.

Not sure it pays for itself? Try the savings calculator

Monthly plans

Ready-made plans, priced per month

For teams whose work fits a proven SmartCo platform. No build cost and 10 users included.

Essential

Operational CRM

Sales, service and operational teams replacing spreadsheets and disconnected tools.

£299per month, up to 10 users included
One platform, up to 10 users included.£299 per month covers the core SmartCo platform whether your team has 3 users or 10. At full use, that is around £1 per user, per day, less than many teams spend on a coffee.
Core platform
  • Lead pipeline and operations board
  • Companies and contacts
  • Tasks and follow ups
  • Documents and reporting
  • Role-based permissions
Service
  • Optional managed onboarding and one prepared data migration, £499 one-off
  • Managed platform updates
  • Supported integrations
  • Technical support from the build team
Book a consultation
Most complete

Training and LMS

Learning platform

The lead-to-learner lifecycle with delivery, assessment, payment and portal functions.

£399per month, 10 staff users and 1,000 learners included
Everything in Essential, plus
  • Programmes and cohorts
  • Enrolment and learner records
  • Teacher and learner portals
  • Assessment and certification
  • Payment plans and commission
  • Attendance and progress
Book a consultation

Operations and ERP

Asset-heavy operations

Fleet, stock, purchasing, projects and multi-site operations where CRM alone is not enough.

From £35kfixed-price build, then support from £150 a month
Built around scope
  • Fleet and asset tracking
  • Stock and warehouses
  • Purchasing and approvals
  • Projects and field operations
  • Multi-site and multi-company
  • Bespoke operational modules
See bespoke pricing

Healthcare and care pricing

Care operations scale differently from a standard office CRM, so we price around the service and staffing model rather than forcing the standard user model onto it.

See care pricing

Bespoke builds

Bespoke builds at a fixed price

When a monthly plan is not enough, we build the system around how your business actually works. Most projects fall into one of three bands. After a free discovery call you get a fixed price in writing, and you own your copy of the system.

Tailored CRM

Your processes, our platform

SmartCo shaped around your stages, forms, documents and reports, with your existing data moved across.

£5k to £15kone-off, live in 4 to 8 weeks
Typically includes
  • Your pipelines, fields and forms
  • Your documents and templates
  • Dashboards and reports for each role
  • Data moved from spreadsheets or old systems
  • Training for your team
Book a consultation

Bespoke system

Built for how you operate

A system designed from your processes, with portals, rules and integrations your team would otherwise do by hand.

£15k to £35kone-off, live in 8 to 12 weeks
Everything in Tailored CRM, plus
  • Client, staff or supplier portals
  • Compliance rules and automated checks
  • Accounting, payment and messaging integrations
  • Mobile access for field teams
  • Billing, commission or pay logic
Book a consultation

Operations and ERP

Run the whole business

For businesses that need stock, purchasing, finance and multi-site operations in one system.

From £35kone-off, 12 weeks or more
Everything in Bespoke system, plus
  • Stock, purchasing and warehouses
  • Fleet, assets and projects
  • Finance and multi-company
  • Delivered in phases you approve
Book a consultation

How a bespoke build works

  1. 01

    Free discovery

    We map how you work today and where time and money are lost. No charge and no obligation.

  2. 02

    Fixed quote

    Scope, price and timeline agreed in writing before any work starts.

  3. 03

    Build in stages

    40% to start, 40% when you sign off the build, 20% at go-live.

  4. 04

    Support from £150 a month

    Hosting, backups, updates, fixes and small changes each month.

See what a build gives back

Put your own numbers into the savings calculator to see how quickly a bespoke system pays for itself.

Open the calculator

Healthcare and care

Priced per carer, with office staff included

Care platform

Starter

Rostering, visit records, incidents and compliance evidence for a small care team.

£199per month, up to 10 carers
Office staff are never charged.Managers, coordinators and compliance staff get unlimited admin accounts. You pay for carers, not for the people organising them.
Included
  • Rosters and visit scheduling
  • Visit records and care notes
  • Anatomical incident reporting
  • Training records and expiry alerts
  • Compliance evidence and reporting
Book a consultation

As you grow

Per carer

Add carers as the service grows. The band applies to carers above the ten already included.

£12per carer, per month, 11 to 50 carers
Bands
11 to 50 carers£12 each
51 to 100 carers£9 each
Over 100 carers£7 each
Optional
Managed onboarding and one prepared data migration£299 one-off
Book a consultation

A carer is anyone with an active carer account that month, billed on the highest number active in the month. Managers, coordinators and compliance staff are never charged. Prices exclude VAT.

Compare plans

Compare the plans

CapabilityEssential£299 per monthTraining & LMS£399 per monthOperationsBuild from £35k
Platform
Staff users included1010Agreed
Additional staff users£20per user, per month£20per user, per monthAgreed
Active learners includedNot included1,000Agreed
Additional active learnersNot included£31,001 to 2,000, then £2 to 5,000Agreed
Lead pipeline and operations boardIncludedIncludedIncluded
Documents, reporting and permissionsIncludedIncludedIncluded
Specialist functions
Programmes, learners and certificationNot includedIncludedAdd-on
Teacher and learner portalsNot includedIncludedAdd-on
Payment plans and commissionAdd-onIncludedAdd-on
Fleet, stock and purchasingNot includedNot includedIncluded
Multi-site and multi-companyAdd-onAdd-onIncluded
Service
Optional managed onboarding and standard migrationAdd-on, £499Add-on, £499In scope
Managed updatesIncludedIncludedIncluded
Supported integrationsIncludedIncludedIncluded
Technical platform supportIncludedIncludedIncluded
Bespoke developmentScopedScopedIn scope

Included in the monthly price.Add-on quoted before it is switched on.In scope means it is priced as part of the build.

No surprise extras

What the monthly price covers

Platform updates

Core updates, security maintenance and managed platform improvements are part of the service.

Technical support

Platform faults, bug fixes, access issues and managed maintenance are included. Everyday guidance is supported through our knowledge base, tutorials and growing AI help.

Optional managed onboarding

For customers who need hands-on setup or data migration, managed onboarding is available as an optional £499 service. It includes standard configuration, up to 10 initial users, one prepared data migration, launch checks and administrator training. Customers who do not need this additional work are not charged for it.

Supported connectors

There is no separate per-connector licence fee for supported SmartCo integrations.

What can cost extra

Additional staff users beyond those included, active learners above the 1,000 included on Training and LMS, large video libraries, extended training or consultancy, complex data migration, genuine bespoke development outside the agreed platform scope, and third-party services such as SMS usage, payment processing or other provider charges. Any chargeable work is explained and agreed before it starts.

Pricing questions

Need more detail before you compare plans?

Setup, user numbers, integrations and implementation timing are covered on the main FAQ page.

View pricing FAQs

Next step

Tell us how the operation runs. We will tell you which plan fits and what needs scoping.

No generic quote form and no hidden discovery invoice before you know whether the model makes sense.

Book a consultation