One record for each customer
Customer, job, learner or service user: one record your whole team works from.
Bespoke CRM · built and supported in the UK
We set SmartCo up around the way your team already works, move your data across and look after it once you are live. Building and supporting business systems is all we do.
A sister company of Web Solutions, with technology experience since 2011.
Your morning view
Sales in progress, money owed, live work and anything overdue, updated as your team works. Nobody has to pull it together before a meeting.
What changes
Most businesses we speak to run on a CRM, a few spreadsheets and a busy inbox. SmartCo replaces that patchwork with one set of records, and reminders that run on their own.
How we tailor SmartCoCustomer, job, learner or service user: one record your whole team works from.
Follow-ups, renewals and status changes are triggered automatically, so nobody has to remember them.
Visits, calls, payments and changes are logged with a name and a time, so audits and disputes are quick to settle.
We use your terms, your steps and your forms, so your team does not have to learn a new process.
Who it’s for
Each version starts with the records, terms and steps that sector already uses. We adjust the rest with you.
Visits, care notes, incidents and staff compliance for care providers.
Care CRM, from £199/monthEnquiries, enrolment, learners, payments and certificates in one journey.
Training CRM, from £399/monthLeads, surveys, finance, installs and commission, from first call to completion.
Energy CRMProjects, assets, stock, purchasing and field teams in one platform.
Operations & fleetSee it working
These are working SmartCo screens with sample data. Switch between training, operations and care.
Welcome back, Olivia Bennett. Here is what needs your attention today.

Beyond CRM
SmartCo often ends up covering work that sits outside a normal CRM: field visits, compliance checks, commission and purchasing. We only add what you need, and we connect to the systems you want to keep.
If your accounting, e-commerce or specialist software does its job, we connect SmartCo to it and leave it in place.
How it works
Users, permissions, records, reporting and security work the same way in every business system, and SmartCo already has them. Your budget goes on the parts that are specific to you.
Tell us how the business runs, who does what and where time is lost.
We configure SmartCo around your process and build anything extra you need.
We test it with you, then help your team start using it day to day.
As the business changes, we add to the system instead of replacing it.
Next step
You will speak to the people who build and support SmartCo. Call +44 7729 253 454 or book a time that suits you.